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Useful Links

Advice
Advice Guide
On-line, practical, reliable, up-to-date information on a wide range of topics including benefits, housing, employment and debt, consumer and legal issues.
 
Advice NI

Supports advice organisations to deliver quality free advice. They will provide valuable information on social issues affecting you and your community as well as direct you to your local advice provider.

 
Care in Crisis
Offering professional counselling to those experiencing trauma, loss and bereavement. The centre is located at 39 Union Street, Lurgan. Opening times are Monday to Friday 0900 to 1700.
 

Citizens Advice

Working against poverty and meeting the information needs of people across a wide range of advice categories.
 
Counselling Directory
Provides the UK with a huge counselling support network, enabling those in distress to find a counsellor close to them and appropriate to their needs. This is a free, confidential service that encourages those in distress to seek help.
 
Self-Help UK
Giving you information on a diverse range of social and health subjects.
 
SENAC
The Special Educational Needs Advice Centre(SENAC) provides free, independent advice, information and advocacy to parents/carers of children and young people with special needs and learning difficulties in Northern Ireland. The service includes a confidential advice-line and an individual advocacy service. SENAC work to get appropriate educational provision for children and support parents through the complexities and legalities of the SEN statutory framework. We can help with understanding the system, IEPs, annual reviews, transition to secondary school and where suitable attend meetings and assist in developing a plan that will address the child's specific educational needs. Advice Line - 028 90975779 or see our website www.senac.co.uk
   
The Children's Law Centre
Works in partnership with children and other agencies committed to realising children's rights.
Benefits / Grants
Child Benefit
A Universal Payment made to a person bringing up a child.
 
NI Memorial Fund
Providing grant assistance for individuals who, as a result of the Troubles, have lost family members, have themselves been injured, or are caring for a family member who has been injured.
 
Social Security Agency

Assesses and pays social security benefits and gives advice and information about the schemes.

Benefit Enquiry

0800 220 674

0800 243 787 (minicom)

Crisis Loan

0800 028 8822

Bereavement
CRUSE Bereavement Care

Promoting the well-being of bereaved people, and to enable anyone bereaved by death to understand their grief and cope with their loss.

Confidential Day-by-Day Freephone Helpline:
0870 167 1677.

Youth website: www.rd4u.org.uk

Remember Our Child project, which provides a service to parents following the loss of a child, on 028 9079 795.

Children / Childcare / Family
Barnardo's

Barnardo's helps children, young people and their families over the long term to overcome the most severe disadvantages.

 
Barnardo's PACT

Located in South Belfast, it offers accommodation, assessment and support to young women aged 16 to 24 years and their children aged from birth to 3 years.

 
Child Maintenance Choices

Child Maintenance Choices provide impartial information and support to help you decide on the best maintenance arrangement for you and your family.

 
Child Trust Fund

A savings and investment account for children living in the UK for whom Child Benefit has been awarded and who were born on or after 1st September 2002.

 
Contact a Family

Providing advice, information and support to the parents of all disabled children - no matter what their health condition. They enable parents to get in contact with other families, both on a local and national basis.

 
Employers for Childcare

Provides an invaluable freephone childcare advice and information service to working parents covering areas such as childcare benefits advice, personal assessments for tax credits, maternity and paternity legislation, choosing and finding affordable childcare, balancing work and family life and savings on registered childcare through Childcare Vouchers.

Call us on Freephone 0800 028 6538.

 
Home-Start

Offering support, friendship and practical help to parents with young children. They recruit and train volunteers, who are usually parents themselves, to visit families at home offering informal, friendly and confidential support.

 
Lifestart Foundation

Offering a structured programme of information and practical activity for parents of children aged from birth to five years of age. It is delivered to parents in their own homes by trained Family Visitors and is offered to any parent with a child aged from birth to five years regardless of social, economic or other circumstances.

 
Northern Ireland
Childminding Association

Working to support childminders, parents and children.  They promote the development of children by providing quality day care and education within registered, home based setting.

 
NSPCC

The UK's leading charity specialising in child protection and the prevention of cruelty to children.

 
Parents Advice Centre
Aiming to help parents, and other family members, to improve their ability to function within the family by giving support, guiding individuals to find their own solutions and using basic counselling skills.
 
Relate NI

Offering confidential relationship counselling for those who have relationship or marital problems.  They also offer RelateTeen, family counselling and psychosexual therapy.

 
Sure-Start

A programme which aims to achieve better outcomes for children, parents and communities.

 
The Children's Law Centre

Works in partnership with children and other agencies committed to releasing children's rights.

 
Tiny Life

Formerly known as NIMBA (Northern Ireland Mother and Baby Action), TinyLife is committed to funding medical research into the causes of premature birth, stillbirth and miscarriage and providing information to professionals and parents-to-be to ensure that every pregnancy has the best chance of a healthy outcome and a healthy baby. TinyLife also offers practical and emotional support to ensure that parents of premature and ill babies get all the help they need.

 
YoungMinds

Promoting and improving the mental health of all babies, children and young people. The covering specific issues affecting children eg. depression, self harming, eating problems.

Consumer Issues
General Consumer Council for NI

Promoting and safeguarding the interests of all consumers in Northern Ireland.  It campaigns on behalf of consumers for the best possible standards of service and protection; undertakes research and data collection; gives advice, information and issues publications. It deals with individual complaints about passenger transport, coal, natural gas and electricity.

 
Energy Saving Trust

Encouraging energy efficiency and the use of renewable energy sources in the UK. They promote the use of cleaner fuels for transport and better insulation and heating efficiency for buildings and homes and champion small-scale renewable energy, such as solar and wind power.

Disability
Disability Action

Working to ensure people with disabilities attain their full rights as citizens, by supporting inclusion, influencing Government policy and changing attitudes in partnership with disabled people.

Education / Training
Educational Guidance Service

EGSA is a local, independant, voluntary organisation providing education and guidance services to connect adults with learning.

   
Workers' Educational Association

Providing access to education and learning for adults from all backgrounds, in particular those who have previously missed out on education.

Employment
New Deal The Steps to Work programme subsumes the main New Deal programmes, but will continue to operate in the Derry area (Lisnagelvin and Foyle offices) until the procurement process is complete.
   
Steps to Work

Steps to Work offers a number of different choices around work related activities that can be fitted to suit your needs when it comes to finding you employment. This page also includes information on the Step Ahead initiative.

Health
Action Cancer
Providing early detection, counselling and support services for cancer patients and their families throughtout NI.
 
Al-Anon
Freely available to anyone who is or has been affected by someone else's drinking, including adult children of alcoholics, parents, partners, spouses and other relatives or friends of alcoholics.
 
Aware

Existing to support people experiencing, or at risk of experiencing depression or manic depression and their carers.

 
Nexus
Responds to the needs of adults who have experienced sexual abuse by providing an effective professional counselling service, high quality training and increasing awareness of the issue of sexual abuse and its consequences among adult survivors.
 
NI Community Addiction Service
Providing, for the 18+ age range, a counselling service for those with alcohol and drug misuse problems and a counselling service for spouse/partners and other family members concerned about someone else's addiction problem.
 
NI-ADD
Actively supporting children, young people, adults and their carers affected by AD/HD and its associated conditions/hidden disabilities.
 
Rethink
Dedicated to improving the lives of everyone affected by severe mental illness, whether they have a condition themselves, care for others who do, or are professionals or volunteers working in the mental health field.
Holidays
Chicks
Providing free respite breaks for disadvantaged children aged between 8 and 15 from all parts of the UK regardless of race or religion.
 
Eurocamp
Offering the widest selection of family camping holidays on holiday parks throughout Europe with a range of activities & children's clubs.  Special offers available for members of Gingerbread NI!
Housing / Homelessness
Co-Ownership Housing
Co-Ownership is a Do It Yourself Shared Ownership scheme (DIYSO) exclusively for Northern Ireland. If you hope to own your own home but can't quite afford it, Co-Ownership may help you onto the home ownership ladder.
 
Council for the Homeless
Providing training, information, research and collective representation for over 100 organisations working with homeless people throughout NI.
 
Housing Rights Service

Dedicated to helping people deal with their housing problems.  Advice is available free of charge 24 hours a day from Shelterline on: 0808 800 4444.

 
NI Housing Executive
Providing everyone with the opportunity to access decent, affordable housing in safe and sustainable communities.
 
Rates Collection Agency
Collector of revenue contributing to the funding of public services provided at a district level (the district rate) and at regional level (the regional rate).
 
Simon Community

Simon Community Northern Ireland are a voluntary organisation which provides emergency accommodation, advice and community support for people who are homeless or those who are at risk of becoming homeless.

Men
The Male Link

Promoting, supporting, facilitating and sustaining a network of individuals and groups who have an active interest in raising awareness of the issues affecting all males, and who wish to support their personal development.  

 
Families Need Fathers
Providing information and support to parents, including unmarried parents, of either sex. Families Need Fathers is chiefly concerned with the problems of maintaining a child's relationship with both parents during and after family breakdown.
Women
Women's Resource & Development Agency
Supporting women's groups and networks across Northern Ireland.
 
Women's Aid
Providing a wide range of services to women and children affected by domestic violence throughout Northern Ireland. We offer a safe place to stay in refuges or outreach support for those remaining at home.
 
The Hideout

Providing help, information and support for children and young people – whether currently living with violence, experienced violence in the past or if they know someone else going through it and are looking for help and information. They’ve included lots of information to explain what domestic violence is, how it affects you and where you can go for more help.